Founder-led service companies
Home services, trades, field service. Owner-operator. Owner is the operational bottleneck. Some tech in place, underutilized.
Start with a $997 OPS Assessment. Step up to a $2,000 productized sprint or a monthly retainer if it fits. Seven offers, three tiers, flat fees. Month-to-month, no contract. No deck. No retainer creep.
Most ops consulting is decks. This is not. We work weekly inside your business until the work runs without us.
Home services, trades, field service. Owner-operator. Owner is the operational bottleneck. Some tech in place, underutilized.
$997 OPS Assessment. $2,000 productized sprints (SOP, Automation, KPI Dashboard). $2–6K/mo retainer tiers. Pick the smallest engagement that solves the problem.
Built Framework Ops after scaling a founder-led roofing company as its COO. Every automation we sell was shipped in that shop first — or we do not sell it.
The front door. Two-to-three days, written audit, 90-day plan. About half of buyers DIY from there. The other half continue and the $997 credits to their first retainer month.
When you know the exact problem and want it fixed without retaining anyone. Flat fee. Two-to-three week window. Done.
One department or process, fully documented and ready to roll out.
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One workflow automated end-to-end — built, live, monitored, owned.
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The operational scoreboard you should be running L10s off — live, trusted, automated.
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Light, Active, or Embedded. Every tier is month-to-month with no contract — cancel any month. If we have not delivered value in the first 30 days, you get your money back. No retainer creep.
Steady, light-touch ops support — one area systematized at a time.
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★ most commonActive build across process, tech, and accountability — the bread-and-butter engagement.
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COO horsepower without a full-time hire.
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No hand-waving. Here is the actual shape for a founder-led service company.
| Fractional COO | Full-time COO | DIY (founder runs ops) | |
|---|---|---|---|
| Time to first ship | 2–3 weeks | 4–6 months | whenever the founder has a Sunday |
| Cost (annualized) | $24k–$72k | $160k–$220k + benefits | mostly hidden hours |
| Ramp time | 2 weeks | 2 quarters | n/a — runs as the founder |
| AI / automation literacy | core competency | depends on hire | whatever you read this week |
| Exit clause | month-to-month, cancel anytime | severance + politics | burnout |
| Downside protection | 30-day money-back guarantee | sunk cost + severance | your hours, gone |
| Right size for | founder-led operators | companies past founder-led | pre-revenue / side hustle |
If yours is not here, ask it on the intro call.
We only work with founder-led service companies, and the differentiator is the ops layer + AI/automation literacy. The work is concrete — SOPs that ship, automations that run, scoreboards that get watched — not strategic deck-building.
The $997 OPS Assessment. Two to three days of focused diagnostic work, a written audit, and a 90-day plan. About half of buyers take it and DIY. The other half continue, and the $997 credits to their first retainer month.
No. All three OPS tiers are month-to-month with no contract — cancel any month. And there is a 30-day money-back guarantee: if we have not delivered real value in your first 30 days, you get that money back. No lock-in, no retainer creep.
No. We build the layer around them. The reason you bought ServiceTitan was right. The reason the seams between ServiceTitan and the rest of your stack hurt is also right. Both can be true.
Founder-led service companies — home services, trades, field service. Owner-operator. Some tech in place but underutilized. If the founder is still the operating system, this is the kind of engagement that pulls them out of it.
Flat fees on the productized offers (Assessment, SOP Sprint, Automation Build, KPI Dashboard — $2,000 each). Monthly retainer on the three OPS tiers. No hourly billing — we are not optimizing for hours.
You tell us where the ops layer hurts. We tell you which of the seven offers fits — or that none of them do.